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Bryon Thomas

Bryon Thomas
Senior marketing executive with 20 years of experience designing programs and building organizations that deliver strong ROI and measurable results. Proven success in strategy and execution of global initiatives for both large companies and startups. Leads the team with marketing responsibility for 100K customers and 42% ($1.1B) of the company’s total revenue, including the $500M license renewal business. Restructured and repositioned the $600M Citrix Services division as a brand that ensures post-sale customer success.

10 Tips for “Happy” Contact Center Agents

The COVID-19 pandemic turned contact center agents into frontline workers who became not only customers’ chief problem solvers but also the key to corporate...

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