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Ryan Brideau

Ryan Brideau
Ryan Brideau is a Vice-President of UserEvents, Inc., a company dedicated to unlocking the business value in big data. UserEvents' first product, CxEngage, allows enterprises to consistently deliver great customer experiences by letting them monitor and act on their customers' journeys in real-time.

Customer Experience is About the Human Experience

An incredible number of things in your life are going right today for you to be able to read this. For starters, your internet...

The ROI of Your Customer Experience Investment

It doesn't take a lot of effort to convince people in the CX world about the benefits of investing in a well thought out,...

Amazon’s Customer Experience Just Made Your Life More Difficult

Jeff Bezos' letter to Amazon's shareholders has a paragraph that should have every customer experience professional on high alert: 'We build automated systems that look...

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