As Zmags' CEO, Brian has over twenty years' experience leading high performing, entrepreneurial teams in launching new businesses and bringing innovative new products to market. Prior to Zmags, Brian was vice president sales and business development for CashStar, where he led the sales and business development strategy. He also is the founder and CEO of BlueTarp Financial, Inc., a breakthrough information and payments company for the construction industry. Brian has a bachelor's degree from Colby College and a master's degree from the University of Pittsburgh.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.