Brian Cantor
Brian Cantor
Brian Cantor is the Managing Director of Customer Management Practice’s Digital division. Driven by a passion for helping brands better empower their employees and more meaningfully connect with customers, Brian oversees research, product development, editorial vision, and commercial strategy for properties like CCW Digital and Customer Engagement Insider. Reaching a community of almost 200,000, these digital properties offer industry-leading commentary, research reports, and virtual event sessions.
It’s Time To Reimagine 4 Key Retail CX Trends
Another one bites the dust. After years of struggles, Bed Bath & Beyond filed for Chapter 11 bankruptcy protection – and initiated store closings. The...