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Ron Avignone

Ron Avignone
Ron Avignone founded Giva in 1999 and is based in Silicon Valley, California, serving customers worldwide. Giva was among the first to provide a suite ofhelp desk and customer service/call center applications architected for the cloud. Ron holds an MBA from the University of Chicago and is a New York State Certified Public Accountant with a minor in English. Ron is also an avid endurance athlete, vegan and mindfulness advocate.

Why Encourage Negative Feedback to Make Customers “Sticky”?

In most companies, the customer service department is seen as a necessary...

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