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Anupam Singhal

Anupam Singhal
Anupam Singhal has been with Tata Consultancy Services since 1993. He heads the Banking, Financial Services and Insurance unit for US East Segment and sponsors the relationship for one of TCS’ largest customers. In his early career at TCS, he was in TCS Products Marketing group for a few years. He is a graduate of the prestigious AMP program at the Harvard Business School, holds a Master’s Degree in Business Administration as well as a Bachelor’s Degree in Engineering.

Striking a Balance Between Digital Experience and Customer Care for Gen Z Customers in the Business 4.0 Era

Consumer demands are constantly evolving. In the era of Business 4.0, these demands are increasingly focused on speed, digitization, reliablitlity, convenience, and accessibility, influencing...

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