Angie Tay
Angie Tay is the group COO and EVP for Singapore, Thailand, China and Korea of TDCX. With over 20 years of experience in the contact center industries, her expertise spans operational leadership in achieving and exceeding outsourced business process performance metrics, managing clients’ relationships, and bringing the highest values to them.
Under Angie’s guidance, TDCX Singapore has received multiple regional and international industry awards since 2005.
In the fast-paced digital age, customer experience (CX) stands as a cornerstone of business success. Organizations across industries are continually striving to provide seamless,...
We are just one quarter into 2023 and it is certainly shaping up to be a tough one. We have already seen disruption in...