Andrey Pavlov
Andrey Pavlov
FB Consult
Andrey Pavlov, Russian CRM guru and managing partner of FB Consult, is a member of CRM Guild International and the International Association of Certified Sales Process Consultants. And he is coordinator of the CRMONLINE Expert Council. Pavlov has more than 20 years of practical experience in IT and business consultancy.
The State of CRM in Russia: Five Key Trends
In January, CRMGuru.com founder Bob Thompson published his predictions for the year for the CRM industry, including the emergence of corporate performance management and...