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Andrew Kokes

Andrew Kokes
Sitel Vice President Andrew Kokes is responsible for Sitel's business intelligence, strategic planning, and global product management. In this role, his responsibilities include supplying business-to-business market intelligence to drive vertically targeted growth planning, for building awareness that drives the Sitel brand into desired industry and geographic markets, and for supporting frontline operations with the development and implementation of products and services that meet Sitel's 350+ customer requirements.

Five Easy Steps to Social Media Engagement

One of the most significant trends in customer engagement over the last three years is the rise of social media outside marketing and inside...

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