Amy McClain is the Senior Manager of Sales Enablement at Calendly, the modern scheduling platform for high-performing teams and individuals. She's a seasoned sales leader passionate about leveraging information, content and tools to enable sales teams to reach peak performance.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.