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Alex Raymond

Alex Raymond
Alex Raymond is the founder and CEO of Kapta, a software tool that helps B2B companies keep and grow their most strategic customer relationships. Alex has worked with hundreds of companies to drive greater retention and profitability by developing their key account management strategies. He is a based in Boulder, Colorado.

Be Indispensable to Drive Customer Success (even during a Recession)

Recessions don’t give a lot of warning, and they won’t wait until you’re ready to happen. As the Key Account Manager or Customer Success...

Why Your CRM Isn’t Enough for Successful Key Account Management

In the Gartner 2018 CEO and Senior Business Executive Survey, growth remains the CEO’s biggest priority. Yet, only a small quantity of corporate leaders...

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