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Andrea Kulkarni

Andrea Kulkarni
Andrea Kulkarni draws upon 20 years of diverse experience in designing, developing and marketing business and education software. At Lexalytics she leads a variety of initiatives, spanning product and market positioning, documentation, web analytics, growth marketing, and CRM operations. Andrea holds a degree in Learning Design and Technology from Stanford University.

Lost in Translation: Why Native Language NLP Wins Out Over NLP Built on Machine-Translated Text

The vodka is good, but the meat is rotten. According to internet lore, that’s what you get when you translate the spirit is willing,...

How NLP-based VoC programs can help hospitality brands meet customer expectations during COVID-19

COVID-19 has had an extensive impact on the hospitality industry. Shelter-in-place restrictions, along with event cancellations, reductions in business travel and widespread job losses...

6 Tips for Launching a Successful Chatbot

Chatbots, after lurking in the shadows for decades, have made the leap from fun toy project to cutting-edge business proposition. And in this era...

Top Applications of Text Analytics & NLP in Healthcare

This article explores some new and emerging applications of text analytics and NLP in healthcare. Each application demonstrates how HCPs and others use natural...

Cloud or On Premise for Data Analytics: How to Choose

GitLab, Dropbox and WhatsApp. All of them started in the cloud, and all of them moved back to private cloud or on premise infrastructure....

Voice of Employee Analytics: Step-by-Step Guide

In this article I’ll walk you through each step in a straightforward Voice of Employee analytics program. I’ll demonstrate how data scientists, workforce analysts...

The Crucial Piece that NPS Misses, and How to Fill the Gap

Net Promoter Score (NPS) is great for a quick overview of customer satisfaction and brand health. But NPS ignores nuance. A single number can’t...

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