Akshay Parekh

Customer Relationship – A key for success in business

Akshay Parekh -
The success of any great business is dependent on how a company treats their customers and how their customers trust their services. And, this trust builds the relationship between a company and their customers. The important thing behind this trust is how a company...

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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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