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Alyssa Tuma

Alyssa Tuma
Customer experience project manager and researcher with 12 years working in the B2B field. I help companies from a variety of industries better understand and serve their customers/clients.

The Essential Work of Talking to Your Customers

We’ve heard a lot recently about “essential work.” Physicians, nurses, and medical assistants? Essential. Grocery store clerks, cashiers, and trash collectors? Essential. Teachers and...

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