Adrian Eli Estrella
Aidz Estrella
Aidz is a Sales and Marketing Associate who has been with Peak Support since October of 2016. When Aidz isn’t busy taking care of the company’s LinkedIn and Twitter pages, you can find Aidz juggling other tasks in the company. From copywriting to lead generation, whatever it is that accounts need, Aidz will do it. Aidz is also in-charge of Peak Support’s Q&A blog - a blog that allows other team members and site visitors to get to know featured Peak Support agents even more. Aidz is a big fan of bacon and butter.
Top 10 Most Important Skills For Customer Service Agents
Excellent customer service is key to any company’s success. So, what can you do to improve your customer service? Start at the front lines – with your customer service agents. They give assistance, provide...
8 Customer Service Resolutions for Brands in 2021
Last year, there were a lot of disappointing customer experiences, and with them came a lot of excuses. When are companies going to finally drop...
The Top Books on Customer Service
It wasn’t too long ago that Peak Support COO Hannah Steiman asked her connections on LinkedIn for some recommendations on good books about customer...