Customer Interaction Software Solutions Vendor Appoints Gastão Taveira as President and Non-Executive Chairman of the Board; Alfredo Redondo Assumes the Position of CEO.
Lisbon, Portugal, September 17th, 2013 – Altitude Software, a leader in unified customer interaction solutions, today announced it has reinforced its executive leadership team to support the continued market expansion for its next generation customer interaction solutions that maximize business results in the contact center.
Gastão Taveira, former CEO of the Company, assumes the role of President and Non-Executive Chairman of the Board, and Alfredo Redondo, a seasoned technology executive, joins the company as CEO.
Gastão Taveira will retain an outstanding role in expanding Altitude’s solution offering and market reach. “To reinforce our executive leadership team is crucial at a moment in which our continuous investment in technology development and focus on customer interaction solutions has made us a leader in next generation contact center solutions in the global market” stated Mr. Taveira.
Alfredo Redondo brings to Altitude Software more than 20 years of executive management experience in large and mid-sized technology companies. He has also had significant activity as a consultant and advisor to technology investors and start-up companies.
“I look forward to help drive Altitude toward its aggressive market expansion plans in a very dynamic industry being impacted by radical technological changes”, said Mr. Redondo. “We are reinforcing our ability to deliver outstanding business results in contact centers that require agile, next generation software solutions”.
Altitude Software delivers worldwide a robust, modular solution that handles all customer interactions and unifies all channels throughout the organization in an open, platform-independent solution, based on standards. With 15 offices in four continents and a strong partner network, Altitude Software leverages existing technology investments, adding value without disruption across a wide range of situations with low total cost of ownership.
Alfredo Redondo, CEO Altitude Software
