A defect management system plays an important role in software testing. In case there are customers need some changes in the requirements, defects are expected to arise when recoding the software application. A defect code is similar to a discount offer while purchasing a product. However, it depends if you want to avail of the discount or not. This varies in case of a code defect, you cannot avoid them, yet get rid of them with the help of defect management system. Software developers and testers believe that a software app cannot be 100% free from software bugs. With the help of software testing, these defects are identified and reported. Whereas, the rest of the job is left for defect management to handle.
Software development teams use various defect management tools when testing software apps. They also integrate these tools with their testing tools to make the most of their testing efforts. A tester begins the defect tracking process by writing defect reports. So let’s have a look at the 3 worst mistakes they make while writing these reports and how they can avoid them:
Lack Of Efficiency in Reporting:
The first step to defect management is by a tester who writes a report which is then reviewed by a team lead. But if a tester is lazy and fails to report efficiently, the entire effort can go in vain. To prevent wasting time in reporting inefficiently and forwarding it for review to the team lead, it is important that testers take care of all the testing protocols. All defects appearing in the app should be written down according to their severity and priority. Once they prepare the first draft it should be able to list down the following:
Making Decisions in Haste:
Due to workload or long working hours sometimes testers are is a rush to write bug reports. Although it is not a very good idea to do so as it can cause some troubles at later stages of the software development lifecycle. However, if they have mistakenly entered wrong information related to bugs, the defect management should be able to detect it. For instance, if an invalid date is entered into the system, it should give an error and should not accept the information as valid.
Lack of Creativity:
When a software app is detected with bugs, testers have an opportunity to improve the software quality if they have missed any other thing previously. However, not all testers are creative enough to look at the picture from this perspective. Doing so can save time and efforts and focus on improving software quality.
It is important to use defect management tools in the software testing process. Software development process does not work without software testing tools and defect tracking system. They are the best gadgets that make testing easier for the development teams.