25 Skills for Amazing Customer Service – Try Them NOW


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Do you feel you need to boost your Customer Service efforts? Well don’t worry because for many company, its customers are the focal point for success. It is very important to take on a few skills that will enable amazing customer service skills that will dramatically make and improve an agents engagement with their customers. A happy, content customer is likely to be more loyal or tell others about the great experiences that they had when interacting with your agent. Check out this Infographic named “25 Skills for Excellent Customer Services” made by Customer Service Heroes that extends on the 25 ‘Most Needed’ Customer Service Skills every call center agent must have.

Source: Home of Service

Republished with author's permission from original post.

Stefanie Amini
Stefanie Amini is the Marketing Director and Specialist in Customer Success at WalkMe, the world's first interactive online guidance system. She is chief writer and editor of I Want It Now (http://ow.ly/gOU3a), a blog for Customer Service Experts. Follow her @StefWalkMe.


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