2 Minutes Worth of Quotes to Inspire Better Customer Service


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Staying motivated in customer service is 99% of the battle to deliver better customer experiences each day.

Customer service is hard work. We all want to do it. We want to make it a differentiator. Our companies want to serve customers.

Wanting and doing are two completely different things.

We often know what it takes, but the daily hassle and grind of customer service can get us down and when we’re down, we start to slack in our delivery resulting in poor results.

With these 2 minutes worth of quotes, hopefully you’ll feel more energized about the work you’ve set out to do. They’re a great reminder about why we do what we do.

Customer Service Quotes to Jumpstart Your Day in 2 Minutes or Less

The road to success is paved with well handled mistakes.
– Neiman Marcus

Customer success is in, satisfaction is out.
– Adam Segal

The goal as a company is to have customer service that is not just the best but legendary.
– Sam Walton, founder of Wal-Mart

Your customer doesn’t care how much you know until they know how much you care.
– Damon Richards

Customers don’t expect you to be perfect. They expect you to fix things when they go wrong.
– Donald Porter, V.P. British Airways

Your best customers leave quite an impression. Do the same and they won’t leave.
– SAP Ad

You are serving a customer, not a life sentence. Learn how to enjoy your work.
– Laurie Mcintosh

Under promise and over deliver.
– Toby Bloomberg

Your most unhappy customers are your greatest source of learning.
– Bill Gates

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
– Jeff Bezos, CEO Amazon.com

Customer satisfaction is worthless. Customer loyalty is priceless.
– Jeffrey Gitomer

There you go. No bells, no whistles, just great customer service quotes to jump start your customer service work.

Republished with author's permission from original post.

Flavio Martins
Flavio Martins is the VP of Operations and Customer Support at DigiCert, Inc., a leading provider of enterprise authentication services and high-assurance SSL certificates trusted by thousands of government, education, and Fortune 500 organizations. Flavio is an award-winning customer service blogger, customer service fanatic, and on a mission to show that organizations can use customer experience as a competitive advantage win customer loyalty. Blog: Win the Customer!


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