I live in Chicago, where winter can bring significant amounts of snow. If I don’t want to shovel, I need to buy a snowblower—one that’s reliable, easy to use and doesn’t break the bank. Realistically, though, I’ll probably forget everything I need to know about the snowblower during the summer months and won’t think about it again until the first big snowstorm. However, once I have three feet of snow in my driveway, I’ll realize that I forgot to do the proper maintenance and can’t remember what steps to follow before starting it up.
Collect and act on NPS-powered customer feedback in real time to deliver amazing customer experiences at every brand touchpoint. By closing the customer feedback loop with NPS, you will grow revenue, retain more customers, and evolve your business in the process. Try it free.