New app includes innovative features and is first Voxox product to use company’s patent-pending VoIP codec technology that produces unparalleled voice quality, even in poor network conditions
SAN DIEGO – April 20, 201 6 – Voxox®, the most comprehensive unified communications Platform as a Service company, today announced that it has introduced a mobile app for Voxox Cloud Phone, the pocket-sized business phone system for the smallest of businesses. The new Cloud Phone mobile app enables small business professionals to use their smartphones as a business phone system, equipped with a dedicated U.S. business phone number that can seamlessly route calls to colleagues anywhere in the world. The Cloud Phone mobile app offers exclusive new features, such as Flip, which allows users to instantly transfer a call from their mobile app to their desk phone or any other phone, and Eavesdrop, which enables users to listen in on incoming voicemails in real-time with the ability to pick up the call any time. In addition to its unique features and delightfully simple user experience, the Cloud Phone mobile app is the first of all Voxox products to use the company’s patent-pending VoIP codec, which has dramatically outperformed popular competitive technologies in voice quality testing, particularly in poor connectivity environments.
“Mobile technology has brought huge areas of growth and opportunity to the small business world,” said Bryan Hertz, CEO and co-founder of Voxox. “Our mission is to empower the smallest of businesses with communication flexibility and ease-of-use, as well as unprecedented performance in voice quality with our patent-pending VoIP codec, which powers our new Cloud Phone mobile app. We look forward to introducing even more exciting features for the small business market this year and beyond.”
Originally introduced as a 100 percent web-based service, Cloud Phone provides ”micro-businesses” (businesses with one to 10 employees) with a telephone number that supports multiple employee extensions per account, sophisticated call routing, voicemail transcription, ability to make calls and manage call activity, notifications, call recordings, and much more — all within a sleek, simple design. No special equipment or advanced skills are necessary to use Cloud Phone. All that a user needs is an Internet connection and any phone to which calls can be routed. The effortless user experience and set-up process, which can be completed in less than a minute, along with highly competitive global calling rates, are key differentiators as compared to alternative solutions.
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The new mobile app complements the original web-based Cloud Phone service by offering all of the above capabilities plus exclusive app-only features, such as:
· Flip, which allows users to instantly transfer a call from their mobile app to their desk phone or any other phone
· Eavesdrop, which lets a user listen in real-time while a caller is being screened or leaving a voicemail with the option to pick up the call any time
· Ability to easily set up conference calls on-the-fly with up to five users
· Easy one-touch call recording
· Faster access to message history and visual voicemail and account settings
· And more.
Furthermore, the Cloud Phone mobile app is the first Voxox product to leverage the company’s new breakthrough VoIP codec, a technology used to encode and compress voice signals into digital form for transmission. This is particularly significant for small businesses with a disbursed and/or traveling workforce, as the codec dramatically improves voice quality in poor bandwidth settings, such as hotels, convention centers, rural locations, etc. In multiple MOS (Mean Opinion Score) tests, Voxox compared the call quality of its codec against that of popular VoIP services (i.e., Skype, Line, We Chat), and all these services experienced significant call quality degradation around 20 percent packet loss and became unusable at roughly 40 percent packet loss. Voxox’s new codec consistently sustained higher quality calls and remained usable at 40 percent packet loss, significantly outperforming others with regards to voice quality.
Voxox is an innovator in unified cloud communication solutions for consumers and businesses. The foundation of the company’s offerings is its award-winning unified communications Platform as a Service, which enables the company and its customers to build powerful, scalable applications and services. For consumers and service provider partners, Voxox delivers cutting-edge mobile and desktop applications that integrate voice, video, messaging, fax, media sharing and more. For businesses, Voxox provides an extensive suite of carrier-grade business phone solutions, including hosted IP-PBX, SIP Trunking, a wide array of wholesale services, such as high volume SMS, and the company’s new virtual PBX service, Cloud Phone. Voxox is headquartered in San Diego. For more information, please visit http://www.voxox.com.