VIDEO: Bill Talks About Innovation

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leadership innovation

This video is a segment from a longer video created for a client who wanted to on-board their new employees with a consistent message about the culture and expectations of the organization.

Bill talks about the importance of innovation in building differentiation into the customer experience when building loyal customer relationships. Exceptional customer relationships are not based on spending more money — but providing more value.

Click to watch this video on YouTube

Republished with author's permission from original post.

Bill Hogg
Bill Hogg works with senior leaders to inspire and develop high performance, customer-focused teams that deliver exceptional customer service, higher productivity and improved profits. Sought after internationally as a speaker and consultant, Bill is recognized as the Performance Excelerator because of his uncanny ability to create profound change and deliver extraordinary results with the most demanding organizations.

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