Atlanta, GA – March 7, 2008 – Vendormate, a leading compliance management and credentialing solution for the healthcare industry, announced today that it has partnered with Count5 to provide its national salesforce and customer service representatives with a change alignment and training reinforcement tool. Count5’s sales force alignment software, called Q OnDemand, enables Vendormate to electronically push updates and enhancement notifications to its national sales force and customer service agents, as well as any relevant corporate policy, CRM or process changes that could affect its vendors.
Q converts this information into small, bite-sized chunks and delivers it to sales and customer service employee PC’s on a recurrent schedule. More importantly, Q tracks each user’s consumption and understanding of the material so management knows in real time if the message is getting through or if there are areas of misalignment that require immediate attention. This patent-pending process rapidly improves alignment with new CRM initiatives, sales strategy and messaging.
“We are a fast moving emerging technology company. We grew our team by 29% in the last three months. There is no way that we can effectively scale our business without this application,” said Andy Monin, Vendormate President and CEO. “With Count5, we can train new employees, reinforce our existing representatives’ body of knowledge, and effectively communicate changes and enhancements to our product. In addition, the monitoring and tracking capabilities allow us to assess individual employee competencies, as well as to see the bigger picture, which improves our internal marketing communications as a whole.”
“Organic or M&A growth brings tremendous change to an organization,” states Count5 CEO Eric Blumthal. “Like many Count5 customers, Vendormate’s growth required a more predictable and scalable approach to ensure their front line employees were quickly aligned with these changes. As excited as we are to partner with Vendormate on this initiative, we are ecstatic with their future plans of extending Count5’s platform to Vendormate customers to accelerate adoption of new software releases.”
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About Vendormate, Inc.
Vendormate protects the health of supply chains with a unique vendor credentialing and compliance monitoring solution. The program assures compliance with both internal policies and government mandates, including HIPAA and Stark Law. Registered vendors are registered, screened, rated and catalogued by custom criteria and continuously monitored for non-compliance. Call 1-877-483-6368. Blog: http://vendorcompliance.wordpress.com. Web: www.vendormate.com.
Count5 is a software company that raises the success rate of sales strategies, CRM and service initiatives by improving alignment of your work force with change, and for the first time, by quantifying alignment so problems can be diagnosed by managers early before performance suffers. Q OnDemand, from Count5, is a unique communications tool that makes more people remember more information more quickly. Q lets companies convert relevant information into small, bite-sized chunks, push it to front line employees on a recurring schedule and track who consumed it and who understands it. This patent-pending process rapidly improves alignment with new initiatives, strategy and messaging.
Count5® was recently named by the Technology Association of Georgia (TAG) as one of Georgia’s most innovative technology companies.
Available OnDemand, Q™ can be implemented to drive your next change initiative in less than 30 days. For more information, call us at (404) 961-7350 or visit us online at www.count5.com.