Oracle Cloud customers can quickly and easily discover TeamSupport’s help
desk collaboration application
DALLAS (September 25, 2013)—TeamSupport.com, one of the industry’s best
software suites for customer support and a Silver-level member of Oracle
Partner Network (OPN), today announced that its collaborative help desk
software is now available in the new Oracle Cloud Marketplace.
The Oracle Cloud Marketplace is a global marketplace where partners can
publish applications and customers can browse through and discover new
solutions that extend Oracle Cloud SaaS applications to address their
business needs. The Oracle Cloud Marketplace helps Oracle Cloud customers
review granular details of TeamSupport’s collaborative help desk software,
including user ratings and reviews.
TeamSupport is an award-winning SaaS-based customer support suite that
facilitates solving customer issues by focusing on communication,
collaboration, and knowledge sharing between internal support team members
and other constituents within the company.
“TeamSupport is committed to helping customer support and help desk teams
serve their customers better, faster and with greater collaboration,” said
Robert C. Johnson, CEO of TeamSupport. “TeamSupport’s participation in the
Oracle Cloud Marketplace further extends our reach into the Oracle community
and enables customers to easily reap the benefits of our collaborative help
desk software.”
Products available in the Oracle Cloud Marketplace include channel
management, lead generation, data quality, reporting and productivity tools,
in addition to more robust solutions such as quoting, contract management,
forecasting, sale incentives and compensation management.
About TeamSupport
TeamSupport.com, based in Dallas, Texas, is a Web-based help desk and
service desk application built specifically for customer-facing support.
Built by a team of veteran software company executives, TeamSupport has won
many industry awards and is a trusted software provider to prominent
business clients around the globe. Learn more about why TeamSupport is one
of the best help desk software solutions today by visiting
www.TeamSupport.com.
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