Top 10: Enterprise Technology

Top 10 most viewed posts published in the past year, for this category.

Dynamics 365 – The Future of Microsoft Dynamics

Dynamics 365 was announced today as the next generation of Microsoft's Azure-hosted business services. From an ERP and CRM software perspective, Dynamics 365 is...

Five Ways to Caffeinate Your Customer Experience in 2017

If you aren’t thinking about how to amp up your customer experience for 2017, you’re already behind. Customers are demanding more personalization and they’re...

4 Marketing Automation Tools Tailor-made for Small Businesses

Need a friend’s phone number? Your phone has them all. Need some cash in the middle of the night? Why, there are 24-hour ATMs...

Salesforce versus Microsoft Dynamics CRM

A Head to Head Comparison of the Top 2 CRM Systems 1. User Experience Advantage: Salesforce 2. Sales Force Automation Advantage: Salesforce 3. Marketing Advantage: Salesforce 4. Customer Service Advantage: Dynamics CRM 5. Business Intelligence Advantage: Dynamics CRM 6. Platform Advantage: Dynamics...

5 Reasons Why Your Customer Service Should Include Chatbots

It’s an exciting time to be involved the customer service and communications space. There are more ways to interact with a brand than ever...

Are You Using the Right Tools for Your Big Data Projects?

Data scientists rely on tools/products/solutions to help them get insights from data. Gregory Piatetsky of KDNuggets conducts an annual survey...

4 Technology Trends Improving Customer Experience in 2016

Customer experience is the one area where a business can truly differentiate itself from competitors. We’re already seeing some exciting innovations in 2016 as...

Artificial Intelligence in Business: 10 Important Statistics

Artificial intelligence is a growing trend in the business world. The IBM Watson Partner Ecosystem, for instance, allows companies to tap into the power...

Rise of the Retail Robots

FRUSTRATED WITH STORE EMPLOYEES? Maybe a mechanical clerk is the answer. The retail industry today is making some fascinating, promising, and perhaps troubling moves toward...

The Future of CRM Software

Customer Relationship Management is a business strategy aimed at growing mutually rewarding and profitable customer relationships. CRM software is the enabling technology for CRM...

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