San Francisco, Calif. — January 11, 2007 — Neocase Software, a world leader in customer service solutions, announced today that Neocase 10 has been named a 2007 CODiE Award finalist in the customer relationship management solution category.
Neocase specializes in maximizing the productivity and quality of customer service operations through collaboration, knowledge management, self-service, partner centers and advanced workflow management combined with strict adherence to service level agreements (SLAs). Designed for quick implementation, ease-of-use, and optimized to work seamlessly alongside Microsoft Dynamics CRM 3.0 sales and marketing suite, Neocase can be deployed either on-demand or on-premise.
“Neocase brings innovative products to the CRM market, and we are honored that the SIIA has recognized the value of Neocase 10,” said Philippe Gaillard, president and CEO of Neocase. “As we continue to sign new Neocase customers and drive our U.S. and global expansion efforts, being named a CODiE Award finalist is a great addition to our 2007 momentum.”
Established in 1986, the CODiE Awards celebrate outstanding achievement and vision in the software, digital information and education technology industries. This year’s finalists were chosen from more than 1,200 nominations submitted by more than 600 companies – breaking the record set in the 2006 awards.
“The 2007 CODiE Finalists represent real winners, even at this stage of the contest,” said Ken Wasch, SIIA president. “Competition is fiercer than ever and that makes selection as a CODiE Finalist a major achievement. All of the companies on this year’s list should feel justifiably proud of their recognition.”
A list of all CODiE Award finalists can be found online at: http://www.siia.net/codies/2007/finalists.asp
About Neocase Software
Neocase Software is leading the charge in the customer service market segment. Neocase has been producing superior customer service software for more than 15 years. Created in a call center environment, Neocase delivers complete customer operations solutions that enable organizations to implement advanced customer service best practices in service, support, self service, knowledge bases and partner centers. Neocase brings customer service to a new level by giving customer service agents the power to access expertise anywhere in a company or to collaborate with external partners for tailored case resolution. Neocase markets its products through a global network of established partners. Neocase Software is a privately held global company. For more information go to http://www.neocasesoftware.com.
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Press Contact
Jeremy Frank
LaunchSquad
415-625-8555
neocase(at)launchsquad.com
