Millennials vs Baby Boomers: Which is the Most Valuable Generation?

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Finding creative ways to woo and impress Millennial consumers is a top priority for many companies today. After all, Millennials represent the largest consumer group, the most diverse, the most influential and the most technologically savvy.

Logically, companies place a large chunk of their marketing efforts on this generation as they equal present and future economic gain. But in doing so, they often miss the significant spending power of another age group. They’re forgetting about Baby Boomers, which can be a big mistake for some companies.

Why?

Keep reading for interesting generational research in regards to Baby Boomers and why devoting marketing dollars to this group may not be trendy, but could be an excellent investment for your company’s bottom line.

Baby Boomers: Why Should You Market to Them?

Baby Boomers (as of November 2018) are anywhere between 53 and 71 years old. Despite being outnumbered by Generation Y, they come in at 75 million strong, a considerable population force even if it’s not the largest.

And here’s the kicker: In 2015, Baby Boomers controlled 70% of the country’s disposable income, giving them the biggest spending power of any generation. What’s more, they stand to inherit $15 trillion in the next 14 years, according to a Nielsen report.

Baby Boomers control 70 percent of the country’s disposable income, according to U.S. News & World Report.

But that’s not all. Check out these other staggering numbers from Nielsen about Baby Boomers:

  • Baby Boomers are the second heaviest users of the Internet. More than half of the Baby Boomer population is on Facebook.
  • Baby Boomers account for nearly $230 billion in sales for consumer-packaged goods.
  • Baby Boomers make up 40% of customers paying for wireless service and 41% of those purchasing computers.
  • Baby Boomers spend almost $7 billion shopping online.
  • Baby Boomers dish out close to $90 billion a year on cars—nearly 30% more than other age groups.

Which Generation Should I Market To?

So how much time, money and effort should your company spend on marketing to which generation? The truth is, it depends.

Does your company offer services or products that cater to a younger or older audience? If you answered “yes” to one or the other, your marketing efforts should be placed on your largest demographic. That’s just common sense.

For companies that cater to an older audience, acquiring new Baby Boomer customers can be a sweet spot. It is a large population, and in comparison to other generations, the Boomers hold the largest percentage of disposable income.

If, however, your company offers products or services that offer value to every generation, your marketing efforts should be balanced, but planned. Don’t ignore one segment of consumer population for the other; you could be missing out, not only on current revenue, but on building a customer base for the future.

One major misstep is to misunderstand the dichotomy of the Millennial/Baby Boomer generations—one has the current buying power and one is going to have it. Right now, most companies need to be working on attracting and retaining both generations.

In Conclusion

While Baby Boomers outspend every other generation by $400 billion annually and provide over 50% of U.S. consumption, the Millennial generation is still larger than the Baby Boomer generation.

Republished with author's permission from original post.

Rhonda Basler
Compass
With more than two decades of marketing and operations experience, Rhonda Basler is currently the Head of Operations & Agent Experience for Compass in St. Louis, Kansas City, and Nashville. Throughout her career, Rhonda has held the customer in the highest esteem and intimately understands the relationship between employee satisfaction and customer experience. Rhonda's career has spanned both B2B and B2C companies including Dot Foods, H & R Block, Hallmark, and Compass Realty Group.

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