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CX Evolution: How H&R Block Boosted Service Quality with a New Client Feedback Strategy event Featured

[02/28/2019] How do you keep your employees focused on continually improving the service they provide to each and every client? Learn how H&R Block made changes to get more targeted feedback, along with implementing new ways to accelerate and increase feedback response.

CX Trends 2019: Why Are Brands Struggling and What is the Fix? resource Featured

Most brands haven't mastered customer experience (CX). Get the findings from new research with 1,000 US consumers and 300 brands to understand areas of CX alignment and disconnects. Learn where and why brands are still struggling, and how to turn the tide.

2nd Global Conference on Creating Value at New York Fordham University, May 14-15 2019 event Featured

[05/14/2019] You are invited to attend, meet, mingle with, listen to and submit papers to the world’s leaders in Creating Value for customers, employees, partners, society and Government. Learn new and better ways to create Customer Value and experience.
Rub shoulders with Philip Kotler, Irene Ng, Russ Klein (AMA) and others.

Connect In the Now: Preparing Your Brand to Engage with Today’s Consumers resource Featured

Today, experiences are won or lost in the moment they occur. Learn how brands can take advantage of new ways (mobile apps, messaging, connected devices, and more) to engage with customers in real-time to turn a live experience into an opportunity to proactively improve.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies book Featured

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

Get a Free Pass to the World's Largest Virtual Contact Center Summit event

[05/19/2019] Over 35+ speakers and 100+ use-today tools. Contact Center Experts teach you how to Hire, Develop, and Retain high-performing agents. No concurrent session quandary and never miss a session. Get it all from the comfort of your own office and avoid the travel and time away.

Data and Analytics Solutions to Empower Organizations Outperform Competition solution

Established in 1992, Hi-Tech BPO is a leading provider of data and analytics solutions along with text mining and sentiment analysis, assists small-to-large enterprises to track, analyze, and share information critical to staying competitive; and respond to conversations about their brand and industry.

Wizaly is an Algorithmic Multichannel Attribution Platform solution

With its advanced proprietary tracking and powerful big data infrastructure, Wizaly calculates the true value of each interaction. We help customers improve the ROI of their On & Offline media spend by up to 30%.

Bell Integrated, an strategic branding, design and integrated communications agency solution

We're a strategic branding, design and integrated communications agency that transforms brands, businesses, convention and behaviour.

Search Marketing Agency who also provide Data Analytics, Attribution Modelling and Online Branding services solution

ESV Digital UK is a London based Search Marketing Agency who also provide Data Analytics, Attribution Modelling and Online Branding services. We have five group brands, 7 offices, over 200 clients and over 170 employees.

15% Discount on Presentation Coaching offer

Ready to take your presentation skills up a notch...or more? Do you have a speaking engagement to prep for? With 20 years of experience in speaker coaching, Knockout Marketing Strategies will prepare you for the big day. Small group or individual training available.

The only recruiting & staffing software you'll ever need. solution

Ultra-Staff staffing and recruiting software offers an end to end solution with a fully integrated front office, back office, web suite, and mobile application. Ultra-Staff was built to be highly customizable making it a great option for your business, whether you specialize in temporary, contract, or direct hire.

The World's 1st CX Certification - 63rd Workshop in Sydney on April 1-2 event

[04/01/2019] The world's 1st customer experience management certification program has run 61 times in 19 international cities and certified business executives from world reputable companies across six continents. The 63rd Workshop will be held in Sydney on April 1-2. Register now!

Scorebuddy is a Cloud based staff Quality Assessment (QA) tool used by contact centers solution

Scorebuddy is a Cloud based staff Quality Assessment (QA) tool used by contact centers to measure and improve overall staff performance. Functionality ensures the handling of all forms of customer interactions, ultimately leading to enhanced end-user customer experience.

Customer Advisory Board: Let us help you establish and manage a world-class CAB solution

Ignite Advisory Group is the world’s leading consultancy focused on helping B2B companies engage with executives at key accounts through high-impact customer and partner advisory board programs. Our comprehensive solutions include complete outsourced management, assessment and benchmarking, on-site and hosted training, meeting facilitation and program mentorship.

New Year: New Professional Development Opportunities other

Be the leader in your industry by training with affordable Customer Experience Online Courses. Your CXU subscription pays per month, quarter, or year for convenient and comprehensive online professional development.

Custom software Development Company solution

CIS Established in 2003, Cyber InfraStructure Pvt. Ltd. or CIS is a leading custom software development company in USA, UK. Since 2003, CIS has been providing highly optimized technology solutions and services for SMEs and large scale enterprises across the world.

Uber for Doctors solution

One-stop panel for Patients, Specialists, and Clinics/Hospitals/Home Healthcare Providers. A genuine medicinal informal community accessible for human services experts, that interface patients and specialists.

Web Development Company solution

Zealous System Pvt. Ltd. is a Clutch recognized Top B2B companies in India with Microsoft Gold Partner Certification to its accolade. We specialize in providing high-quality software, web, and mobile application development services across the globe.

Marketing tools to supercharge your startup. resource

SURGE is the ultimate directory of marketing software and platforms to start and grow your business. Reviewed and recommended by top marketers.

Attract More Customers with Visionary Marketing solution

As marketing, innovation, culture and change specialists, our breakthrough thinking and creative execution empowers companies to be fearless in the face of chaos. The future belongs to those who see it coming, let's create it together.

Hire iPhone App Developer solution

The NineHertz, our iPhone app development team focuses on delivering services to our clients in a way that it accustoms to every requirement that they have. A committed team of in-house certified iPhone programmers and developers.

Android App Development Company | Top Android Application Developers solution

Top rated Android app development company, The NineHertz offering android application development services in USA and India. Expert Android apps developers. Create highly customized Android applications. We have an innovative team of Android app developers to accomplish your business needs.

The World's 1st CX Certification - 62nd Workshop in Hong Kong on March 28-29 event

[03/28/2019] The world's 1st customer experience management certification program has run 61 times in 19 international cities and certified business executives from world reputable companies across six continents. The 62nd Workshop will be held in Hong Kong on March 28-29. Register now!

iOS App Development Company | iPhone app developers USA solution

Get engaging iphone apps for your business from The NineHertz, top iPhone app development company. Expert iphone app developers for best ipad app services. Our iOS developers took immense pride in developing innovative, hassle-free and user-friendly iOS Applications.