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[10/25/2018] Today, experiences are won or lost in the moment they occur. Learn how brands can take advantage of new ways (mobile apps, messaging, connected devices, and more) to engage with customers in real-time to turn a live experience into an opportunity to proactively improve.
CX Day is the perfect time to advance your personal and collective capabilities through ClearAction’s templates, study reports, assessments, coaching, handbooks and courses. ClearAction Value Exchange is a novel way to increase your influence in tackling silos – the next frontier of CX ROI performance. Get great discounts today!
Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.
Getting Your CX Program Unstuck: 3 Secrets From the Trenches resource Featured
Are your Customer Experience efforts stalled or struggling to show benefits that the CFO will understand? Get the secrets to CX success plus tips on how to deal with common roadblocks and how to use maturity modeling to know where to focus your attention.
How to Drive CX ROI with a Connected Service Experience resource Featured
Customers expect an effortless, connected experience. Business leaders want to see a return from CX investments. Learn how successfully optimizing and connecting service processes to provide a superior customer experience can be the foundation for continued CX momentum and executive support.
[10/30/2018] In this webinar, you'll learn which call analytics are most helpful in improving: Patient Engagement, Staffing Levels, Service, Compliance. It is on Tuesday, October 30th at 10:00 am to 11:00 am PDT. Know you can't make it? Register anyway and I'll send you the recording later!
[10/18/2018] Beyond choosing the right tech stack, silos spell the difference between stunning success and disappointing digital impact. Mark your calendar: join the live Q&A hosted by Lynn Hunsaker with former Fortune 50 CCO/CX pioneer, Dennison DeGregor, sharing insights and experience from HP, Bank of America, Merrill Lynch, Allstate & CenturyLink.
[10/23/2018] Register now: Lynn Hunsaker presents 1) Get real: what’s customer experience and what’s customer-centricity from customers’ viewpoint? 2) Raise your game: practical ways to leapfrog current practices to achieve higher performance, 3) Keep it real: how to instill momentum to make highly profitable customer-centricity a way of life.
Cumulations Technologies is a Mobile App Development and IoT solutions development company. We have a Successful track record of launching Android and iOS apps for small Startups to big enterprise business.We are offering our wide range of web and mobile app development services across the globe since 2012.
Mobile App Development Company solution
360 Degree Technosoft is located in the heart of Ahmedabad. It has a positive track record of satisfying more than 150 clients and having served 30+ countries. It has developed more than 600 apps in varied categories like restaurant, real estate, travel, health, music, and many more.
Lightico’s real-time digital engagement platform enables businesses to accelerate sales and service requests. With Lightico, while on a call, customers digitally sign documents, complete forms, share customer documents/ID, see images and videos and process payments securely. Lightico’s instant collaboration solution streamlines company workflows and improves customer experiences.
Hire PHP Developer solution
Looking for PHP web development? Xtreem Solution has a robust team of dedicated professionals PHP developer and always looking forward to serving to the valuable client. We are active since 2008 and known as an award-winning mobile and web development company. Get in touch today with +1 (215) 789-9711
October 2, 2019 , we are offering 20% off your first payment of our newly released Online Course Subscriptions (for the CX500 and PX500 series) and 20% off our practice tests to prepare you for your professional certification! Use promo code on October 2, 2018: 'CXDAY18'
The gap between customer expectations and actual experience is already huge, and it's only getting wider. To avoid nightmares and successfully win over and retain customers, brands must provide preemptive and proactive experiences consistently across multiple channels. Learn about organizations that have transformed their approach and achieved impressive results.
The NineHertz is known for its persistence performance in delivering high-quality applications. We have been recognized and listed as one of the Top Mobile Application Development Company by Appfutura.com, and Clutch.co. We have been active in the market for 9+ years and have developed 1000+ mobile applications for our clients.
What is a lead generation company? resource
Can a lead generation company actually deliver the Holy Grail that every business is seeking—the right amount of qualified leads to keep your sales pipeline moving? Yes. Let’s first examine what a lead generation company can do and then explain what a lead generation company is NOT.
Xtreem Solution offers services or solution for large and small business enterprises in mobile application development. Xtreem Solution is a US-based IT enterprise that known as globally and works on latest and cutting-edge technology. Active since 2008 with 110+ professionals developers. Xtreem Solution develops on-demand mobile app, hybrid apps.
Develop skill fast with the industry's first and only blended learning system for supervisors and agents being groomed to be supervisors. Community of Practice (CoP), boot camps, certification, industry insight webinars, micro-learning, elearning and virtual coaching.
At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
We all know the customer is important but just how good are you at putting them first in every decision you make? Find out your areas of risk and opportunity with this free evaluation.
Always-on marketing is now achievable using real-time AI and a 1:1 Next-Best-Action approach - leading to increased engagement, higher response rates, and improved customer satisfaction. In this guide, you'll learn the three things you need to change to make this happen.
Hype aside, AI today has proven its worth in CX applications. Fueled by a wealth of data and ever-increasing customer expectations, AI has come of age . To reap the rewards, however, brands must figure out where to start and how to safely place their bets for maximal impact.
"PIG Strategy is a true innovation in customer experience.” - Shaun Smith, founder of Smith+Co Consultancy, author and professional speaker.
[10/22/2018] Global CEM Certification Program being run 60 times in Amsterdam, Barcelona, Brussels, Copenhagen, Frankfurt, Milan, London, Paris, Istanbul, Dubai, Johannesburg, Shanghai, Hong Kong, Singapore, Sydney, Los Angeles, San Francisco and Toronto. Its content is developed based on the Branded CEM Method which was first licensed in the Netherlands and Belgium.
Wizu is an artificial intelligence powered chatbot that can be used for conversational surveys. Wizu offers a more engaging way to collect feedback which delivers better completion rates and a deeper level of insight. Wizu surveys can be customized, personalized and used in a range of different scenarios.