[Nov 2-3, Chicago]
Join us for an intensive, two-day training program on essential customer experience topics. Designed for busy, B-to-B CX professionals, four half-day courses feature key concepts, practical applications, and best practices delivered in an engaging small group environment. Great for CX professionals interested in honing their skills and advancing their career.
[Nov 16-17, Washington DC; Nov 21-22, Toronto] An internationally recognized program with proven track record of success - being run for 54 times in 18 cities with attendees from 66 countries. The program is developed based on the U.S. patent-pending Branded CEM Method which provides a strategic framework with tools to design effective customer experience to achieve customer loyalty and brand differentiation with quantifiable business results.
[Dec 5-11, Virtual] Service professionals focused on improving the customer experience will not want to miss the first SCORE Virtual Conference. Register today for SCORE Virtual Conference 2016 to hear how you can leverage innovative yet proven strategies for driving customer satisfaction, employee motivation and rewards, customer retention, and customer loyalty.