Customer Service and The Amazing Service Guy

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I recently interviewed Kevin Stirtz, The Amazing Service Guy, on the subject of improving customer service. Kevin’s experience as a speaker and consultant has led him to engagements with organizations like Urban Outfitters, Supercuts, Pep Boys, and Embassy Suites.

Kevin also hosts one of the best customer service sites on the Web, www.AmazingServiceGuy.com.

Click below to listen to our interview, which focuses on what organizations can do to continually raise the level of service they provide.


 

icon for podpress  Kevin Stirtz Interview [29:08m]: Play Now | Download

Republished with author's permission from original post.

Dennis Snow
Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include Huntington Bank, BMW Financial Services, Florida State University and Johns Hopkins Hospital. He is the author of the book, Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.

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