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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Engagement
Service and Support
Page 338
Service and Support
Customer Service Stats and Facts and What They Mean to Us
Shep Hyken
-
December 21, 2010
Why leadership is critical to building an uplifting service culture
Ron Kaufman
-
December 21, 2010
Amazing customer service from Flightcentre!
Laurence Buchanan
-
December 21, 2010
Saying “Bon Voyage” to Your Customers
Douglas Hanna
-
December 21, 2010
King Won Ton and (Extra) Noodle(s)
Stan Phelps
-
December 21, 2010
5 Steps to Extraordinary Service Recovery
Joseph Michelli
-
December 21, 2010
The right information to the right people at the right time
Keith Schorah
-
December 21, 2010
Message Perspectives: Salesforce.com
Marshall Lager
-
December 20, 2010
Customer service mistakes that go bump in the night
Cheryl Hanna
-
December 20, 2010
Mountain View Tire knows there are no roadblocks on the extra mile
Stan Phelps
-
December 20, 2010
A Look Inside Consumer Holiday Spending
Bridget Trask
-
December 20, 2010
Should CEOs Tweet? Best Buy CEO BBYCEO shows the way
Harish Kotadia
-
December 19, 2010
How to Alienate Clients and Harm Customer Service
Drew Stevens
-
December 19, 2010
Growing a business quickly and the role of CRM software
Richard Boardman
-
December 18, 2010
Hello, HAL. Do you read me, HAL?
Scott Thomas
-
December 17, 2010
Schlesinger totes a bag full of purple goldfish
Stan Phelps
-
December 17, 2010
Customers Serve Us – A new blog series
Scott Thomas
-
December 17, 2010
Social customer care: Phones are for texting not speaking, dummy!
Guy Stephens
-
December 17, 2010
“Free Shipping” and Customer “Value Add”
Joseph Michelli
-
December 17, 2010
Seth Godin, disrupted
Bruce Kasanoff
-
December 17, 2010
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