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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
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Free CX E-Book
Home
Leadership
Page 4
Leadership
Leadership lessons from the winner of the 2023 CX Leader of the Year – Interview with Roxie Strohmenger of...
Adrian Swinscoe
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February 24, 2024
Right Balance Between Ai and Human-Centric Approach in Leadership
Alain Najar
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February 24, 2024
Mapping Measurement of Customer Lifetime Value to Financial Performance
Greg Kihlstrom
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February 23, 2024
Turning Work Gear into Fashion Trends: A Strategic Approach
Loleen Grenier
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February 22, 2024
What should a salesperson expect from their first few days in a new sales role?
Bob Apollo
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February 22, 2024
Three Obstacles to Building a Sales Culture of Excellence
Colleen Stanley
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February 21, 2024
Building Customer Loyalty in Manufacturing Companies: The Role of Value Creators and Maintainers
Sam Klaidman
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February 20, 2024
Turning Status Quo into Your Ally
Mukesh Gupta
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February 20, 2024
Activating Your Employees for Better Business Outcomes
Annette Franz
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February 20, 2024
Instead of Firing Employees, It is time to Love them!
Mukesh Gupta
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February 18, 2024
(2:56) “The Importance of Setting Learning Goals for Sales Leaders”
Colleen Stanley
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February 18, 2024
Work And Value Creation
Gautam Mahajan
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February 16, 2024
The frontline is where you connect EX and CX together in a very natural way – Interview with Joe...
Adrian Swinscoe
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February 16, 2024
Sales Goals or Learning Goals
Colleen Stanley
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February 16, 2024
Becoming Leaders worth Following: The Importance of Nuance
Mukesh Gupta
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February 15, 2024
The Power of a Recognition Sales Culture
Colleen Stanley
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February 15, 2024
Imposter Syndrome
Mukesh Gupta
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February 13, 2024
(3:42 Video) “Recognition’s Role: Cultivating a Culture of Appreciation”
Colleen Stanley
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February 13, 2024
You Had One Job!
James Lawther
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February 13, 2024
The Power of the Heart and Head in Leadership
Colleen Stanley
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February 13, 2024
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Page 4 of 666
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Nicholas Zeisler
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April 19, 2024
Embracing AI to Enhance Customer and Employee Experience with Elizabeth Tobey
Shep Hyken
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April 19, 2024
Ominous Signs for Sales Teams and Baseball Can Help
Dave Kurlan
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April 19, 2024