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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Leadership
Chief Customer Officer
Page 4
Chief Customer Officer
Are You Stepping Up to the Challenge? Prepare for Disruptions and Adapt to Consumer Behaviors
Jeanne Bliss
-
August 26, 2019
4 Steps to Improve Customer Experience At Your SaaS Organization
Jeanne Bliss
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August 15, 2019
3 Ways Marketing Creates Customer Experience Leadership
Lynn Hunsaker
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August 12, 2019
Advanced Voice of Customer Analytics: Get Out of the Survey Rut and Start Winning at CX
Bob Thompson
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June 13, 2019
The Importance of Closing the Feedback Loop: A Discussion with Dropbox’s CCO
Jeanne Bliss
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June 7, 2019
How DHL Became More Customer-Focused, with CCO Scott Allison
Jeanne Bliss
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May 13, 2019
Strategies for CCO Success in Startup Companies with Rosalyn Curato
Jeanne Bliss
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May 3, 2019
Make Customer Delight About Delivering Value with Jon Herstein of Box
Jeanne Bliss
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April 26, 2019
How to Evaluate CCO Positions: 5 Steps to Ensuring the Right Fit
Jeanne Bliss
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April 24, 2019
Anatomy of the VP Customer Experience Role
Lynn Hunsaker
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February 5, 2019
Compelling ways the C-level is leveraging IoT to enhance CX
Dave McCarthy
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September 10, 2018
Under The Microscope – Who Is A Chief Customer Officer?
Sonal Jaiswal
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September 5, 2018
Amazing Business Radio: Craig McVoy
Shep Hyken
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July 25, 2018
Why Great Leaders Act as Consultants for Their Own Organizations
Margaret Kerr-Jarrett
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June 20, 2018
5 Business Model Innovations That Lower Churn
Remen Okoruwa
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May 25, 2018
6 Successful Things ‘Chief Growth Officer’ Do To Influence Company’s Growth
Atman Rathod
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April 27, 2018
Bad News for CEOs: You can’t compete your way to superior customer experience 😖
Mohamed Latib
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March 27, 2018
8 Thought-Provoking Interview Questions Every Chief Customer Officer Candidate Should Ask
Jeanne Bliss
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March 5, 2018
Defining the Chief Patient Experience Officer Role at Cedars-Sinai Hospital
Jeanne Bliss
-
March 4, 2018
Making an impact on the customer experience in the first 90 days
Amanda Davis
-
March 1, 2018
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Page 4 of 112
New Posts
Chatbots aren’t the answer to your customer service problems
Juan Jaysingh
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April 23, 2024
How Much Time Does Your CX Team Spend Reading T&Cs On Each Customer Call?
Dianne McCoubrey
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April 23, 2024
How to Measure and Improve Customer Experience Quality Using Six Sigma Methodology
Dhaval Sarvaiya
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April 23, 2024
Navigating Data Obstacles to Shift From Gossip to Genuine Customer Trust
Kathryn Murphy
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April 23, 2024
Bridging the Gap Between Marketing and Customer Experience
Annette Franz
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April 23, 2024