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Archive of forum posts.

Can Retail and CRM Co-exist?

Posted on December 8, 2007

I started my career in the mid ’80′s in database marketing. In the mid ’90′s …

B2B Loyalty Programs

Posted on January 18, 2007

Becky Nelson Member Posted 18-Jan-2007 10:16 AM Looking for successful examples of B2B loyalty programs. …

B2B Segmentation

Posted on September 12, 2006

Suhale Member Posted 12-Sep-2006 12:04 AM I work for a finance company where our products …

CRM in B2B

Posted on May 25, 2006

Difference Between B2B and B2C Tomaz Member Posted 25-May-2006 03:13 AM I’m doing my masters …

Push Vs. Pull CRM

Posted on October 24, 2005

Graham Hill Guru Member Posted 24-Oct-2005 06:19 AM A spirited on-line discussion is taking place …

CRM in Sports

Posted on October 4, 2005

Gwynne Young Managing Editor, CustomerThink Member Posted 04-Oct-2005 04:02 PM [Posted for Mario Zambas] I …

How Do You Involve Customers?

Posted on June 21, 2005

Graham Hill Guru Member Posted 21-Jun-2005 03:53 AM At the CRMGuru Summit in Santa Cruz, …

CRM Methods

Posted on April 25, 2005

Posted 25-Apr-2005 05:26 AM Dear Graham, I work for a Market Research Company. This business …

Top 10 List: Sales Effectiveness

Posted on February 15, 2005

Gwynne Young Managing Editor, CustomerThink Member Posted 15-Feb-2005 02:21 PM CRMGuru.com will be focusing on …

Why Is Advocacy Important?

Posted on January 31, 2005

Gwynne Young Managing Editor, CustomerThink Member Posted 31-Jan-2005 08:44 AM What’s the difference between loyalty …