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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Page 6
Enterprise Technology
My Curated And Recommended Reference List For EX, CX, Enterprise Culture, And Brand-Building Practitioners
Michael Lowenstein
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February 22, 2024
Three Trends Shaping Mobile Marketing in 2024
Daniel Nguyen
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February 21, 2024
Composable vs Packaged CDP: How Can We Help?
David Raab
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February 21, 2024
How Technology Enhances the Retail Customer Experience
Mrunal Chokshi
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February 21, 2024
Staying in control: ensuring AI doesn’t drive your strategy
Scott Logie
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February 21, 2024
Top 7 Mobile Application Features You Should Incorporate For A Better Customer Experience
Pratip Biswas
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February 21, 2024
6 Ways to Use AI for Sales Teams: CCO’s Experience
Kostiantyn Chervyakov
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February 20, 2024
Data Warehouse: All you need to know
Revanth Periyasamy
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February 18, 2024
How to play the long game Zoho style
Thomas Wieberneit
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February 16, 2024
10 Ways ChatGPT Can Revolutionize Your Contact Center
Kent Mao
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February 16, 2024
Adopting User-Centric Approach: Balancing Design And Functionality In Custom Web Application Development
Pratip Biswas
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February 15, 2024
Using AI for Voice of the Customer in 7 steps
Tim Thijsse
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February 15, 2024
From Transaction to Interaction: A New Era of Customer Success and Experience
Alyssa Opella
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February 13, 2024
[Book Review] “Escape from Model Land” by Erica Thompson
David Dodd
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February 13, 2024
GenAI: What’s Trust Gotta Do with It?
Thomas Wieberneit
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February 13, 2024
Successful Software Monetization Requires a Customer-Centric Approach
Sheela Bilderback
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February 9, 2024
The Transformative Power of Advanced Customer Segmentation in the AI Era
Ed Lorenzini
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February 9, 2024
30 Years On, We Still Don’t Put the Customer First
Ori Faran
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February 8, 2024
The Future of CX in Retail
Mario Matulich
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February 8, 2024
15 Customer experience predictions for 2024
Adrian Swinscoe
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February 8, 2024
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Page 6 of 655
New Posts
Creating an IoT Product MVP: Rationale and Steps for Development
Mrunal Chokshi
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April 19, 2024
Customer Experience Strategy: Paradigm Shift!
Martha Brooke
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April 19, 2024
Customer screw-ups are your fault
Nicholas Zeisler
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April 19, 2024
Embracing AI to Enhance Customer and Employee Experience with Elizabeth Tobey
Shep Hyken
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April 19, 2024
Ominous Signs for Sales Teams and Baseball Can Help
Dave Kurlan
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April 19, 2024