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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
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Column
Blog
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Top Authors
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Free CX E-Book
Home
Enterprise Technology
Page 488
Enterprise Technology
CRM — 5 Cutting Edge Strategies Towards Customer Centric Strategy
Christophe Primault
-
August 9, 2012
Decoding The Myths Of HTML5 Development
John Monatta
-
August 9, 2012
Side-by-Side Price Comparisons* – Marketing Automation for SMBs
Stephanie Wise
-
August 8, 2012
5 New Challenges with Cloud IT User Adoption
Jason Whitehead
-
August 8, 2012
A Guide to Enterprise Collaboration Costs
Jacob Morgan
-
August 8, 2012
Humble Leadership is the Key to Customer-Centric Success: Inside Scoop with Neil Woodcock
Neil Woodcock
-
August 8, 2012
Providing ‘Big Data’ To Your Clients
Matt Fitts
-
August 8, 2012
Traditional call centres: no longer a customer’s lifeline
Denise Parker
-
August 8, 2012
Discussing Traditional and Social Customer Data Integration with Neal Schaffer
Peter Chase
-
August 7, 2012
The Evolution of Alaska Airlines’ Mobile Strategy
Patricia Seybold
-
August 7, 2012
State of the Call Center 2012
Omar Zaibak
-
August 7, 2012
4 Ways Technology Can Improve Customer Service
Adrian Swinscoe
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August 6, 2012
How to Use Patient Experience Ratings to Prioritize Your Hospital’s Improvement Initiatives
Bob Hayes
-
August 6, 2012
Study: Can Big Data help increase sales performance?
Bob Thompson
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August 6, 2012
How to get more sales reps to use your CRM system
Matt Heinz
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August 6, 2012
An Opportunity Missed: The Olympics-as-a-Platform
Jim Haughwout
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August 6, 2012
Cloud IT may cost less, but does it add more?
Jason Whitehead
-
August 6, 2012
Capitalising on big data requires an effective Insight capability
Andy Green
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August 5, 2012
Big Data Analytics: An Evaluation of Leaders, Progress, and Community
Roman Lenzen
-
August 3, 2012
The Widgetization of CRM – Part II
Mike Boysen
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August 3, 2012
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