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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 3
Customer Analytics
Leveraging AI-Driven Dynamic Pricing to Deliver Holiday Cheer to All
Mridula Saini
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December 17, 2023
10 Innovative Technologies Transforming Customer Experience in 2024
Dhaval Sarvaiya
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December 16, 2023
Nearly 50% of brands lack a clear view of customers. Here are 3 ways to improve.
Adam Gunn
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November 30, 2023
The Psychology of Customer Loyalty: 8 Strategies Backed by Behavioral Science
Oliver Baker
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November 21, 2023
The art of rational creativity
Alexios Blanos
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November 15, 2023
Strategic Opportunities to Create High Business Value with Generative AI
Thomas Wieberneit
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November 9, 2023
Data Is At The Heart of a Great Experience
Annette Franz
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November 4, 2023
Providing Amazing Customer Journeys by Leveraging the Power of Technology
Denyse Drummond-Dunn
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November 3, 2023
Harnessing AI to Become Frictionless. Part 1: Simpler, Smarter IVR Systems
Bill Price
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October 26, 2023
The Power of Revenue Operations and Intelligence
Barrett Thompson
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October 24, 2023
Balancing Data and Heart to Make a Successful CS Team
Alyssa Opella
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October 24, 2023
Principles for B2B Pricing through Inflation, Volatility, and whatever’s next
Kaavya Muralidhar
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October 19, 2023
6 Customer Experience Principles for Immediate yet Lasting Change
Martha Brooke
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October 19, 2023
Survey Fraud: The CX Industry’s Dirty Little Secret
Dave Fish
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October 14, 2023
What’s missing in the market of one strategy?
Morgan Llewellyn
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October 12, 2023
How to Use Predictive Response Models to Maximize Marketing ROI
John Strabley
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October 9, 2023
How Significant is Statistical Significance in Customer Research?
Rives Martin
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October 1, 2023
Empowering the next generation: How BFSIs can improve customer financial literacy
Debbie Braney
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September 28, 2023
Leveraging AI to Understand Customer Behavior: Deep Learning and Predictive Analytics in the CX Industry
Mike Gunion
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September 14, 2023
Revolutionizing the Customer Experience with Predictive Analytics
Archita Prasad
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September 11, 2023
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Page 3 of 167
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Howard Lax
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Brand Management: What’s Customer Experience Got to Do with It?
Beth Karawan
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April 17, 2024
New to Sales? Here’s What You Must Keep in Mind
Manash Chaudhuri
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April 17, 2024
[Book Review] Jonah Berger Unveils the Hidden Power of Words
David Dodd
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April 17, 2024