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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 133
Customer Analytics
Using Sentiment Analysis to Measure Social Media Engagement
Laura Patterson
-
April 29, 2010
Customer Ranking – A Roadside Revelation
Frank Hurtte
-
April 29, 2010
Attensity Acquires Biz360, Shows Roadmap to Social CRM
Esteban Kolsky
-
April 28, 2010
Questions I have always wanted to ask – About Predictive Analytics
Ned Kumar
-
April 24, 2010
Data, Data, Everywhere Nor Any Drop of Insight
John Strabley
-
April 23, 2010
The best investment text analytics can buy…
Tony Lopresti
-
April 20, 2010
Visualizing information – highlighting SAS as a mindful learner
Mei Lin Fung
-
April 18, 2010
Large Analytic Data Environments: What are your options?
Roman Lenzen
-
April 15, 2010
5 Customer Characteristics That Are Critical To Understanding Your Favorite Customer
Jim Smith
-
April 6, 2010
Apple Finally Ships The iPad – So….How Do People Feel?
Phil Talsky
-
April 5, 2010
CustomerThink: a company committed to collaboration
Sharon Drew Morgen
-
March 25, 2010
The Evolution of Customer Familiarity
Esteban Kolsky
-
March 25, 2010
Ask Not What Your Community Can Do for You
Marshall Lager
-
March 23, 2010
About Bank Deposit Services and Value TO Customers
David McNab
-
March 20, 2010
Sentiment Analysis, Hard But Worth It!
Michelle deHaaff
-
March 11, 2010
Consumer Research: Poor research approaches give poor answers
Adam Ramshaw
-
March 4, 2010
CRM Theory and the Art of Profit
Zeynep Cancelik
-
March 4, 2010
It’s Not Chaos–It’s Customer Dynamics
Matthew Storm
-
March 4, 2010
Fuzzy Insight: Social media driving interest in sentiment analysis
Bob Thompson
-
March 3, 2010
The Truth about Tigers
Blake Cahill
-
March 3, 2010
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