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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 131
Customer Analytics
Analytics: 2010 in review and 2011 predictions
Roman Lenzen
-
January 11, 2011
Know Your Customer – Analytics as Competitive Advantage
Dick Wooden
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December 31, 2010
Customer Centric SWOT: Align Strategies to Customer Priorities
Lynn Hunsaker
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December 29, 2010
My Top 10 Favorite Posts of 2010
Bob Thompson
-
December 28, 2010
Will You Be Using Outcome-based Marketing in 2011?
John D. Leavy
-
December 20, 2010
A Look Inside Consumer Holiday Spending
Bridget Trask
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December 20, 2010
Interpretations of Data
Joseph Dager
-
December 8, 2010
Cost per Lead: The Next Generation
Matt Johnson
-
December 2, 2010
Analytics: Still Looking For A Home
Greg Jensen
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December 2, 2010
The Importance of Consumer Engagement in FMCG
Neil Woodcock
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November 26, 2010
The pitfalls in loyalty, insight and database marketing – and how to avoid them
Andy Wood
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November 24, 2010
Show me the money! Part 3 of a 3-Part Series on IRR
Carmit DiAndrea
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November 19, 2010
How to successfully target home shoppers
Richard Higginbotham
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November 18, 2010
The 4 Critical Ingredients to a Great Customer Experience
John Corrigan
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November 17, 2010
Making Speech Analytics Findings Actionable
Donna Fluss
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November 16, 2010
The Virtual Medical Home: A Sure Bet to Bring Care Closer to the Patient
Matt Adamson
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November 12, 2010
Stop Customer Experience Benchmarking – Stop The Excuses
Lior Arussy
-
November 8, 2010
SAS scores big digital marketing win, announces social media engagement solution
Bob Thompson
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November 3, 2010
VoC is not Customer Experience Management
Lior Arussy
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October 26, 2010
Customer Centric Communications Demands Relevancy
Connie Hill
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October 22, 2010
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