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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 265
Customer Loyalty
Since Customers Always Lie, Maybe You Need To Look For Answers Somewhere Else
Mike Boysen
-
May 12, 2010
Little things make a difference for customer satisfaction
Cheryl Hanna
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May 12, 2010
Hey Big Spender…Credit Cards Target the Money-Full
Sharon Goldman
-
May 11, 2010
Recommendations, Trust and Net Promoter Scores
Colin Shaw
-
May 11, 2010
My View: Net Promoter Is A Stat On A Scoreboard, But To Improve You Need More
Christopher Myers
-
May 10, 2010
Today’s Moms deserve marketing R-E-S-P-E-C-T
Sharon Goldman
-
May 10, 2010
Turning Customer Satisfaction into Bottom-Line Business Results
Justin Schuster
-
May 6, 2010
Loyalty inspiration, loyalty awards
Sharon Goldman
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May 6, 2010
How to Increase Banking Customer Profitability: Segmentation and Timing of Products and Services
Girish P B
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May 5, 2010
Trendwatchingwatching
Bill Brohaugh
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May 5, 2010
The West of the story
Bill Brohaugh
-
May 4, 2010
After the Rains
Bill Brohaugh
-
May 4, 2010
Rite Aid uses health/wellness loyalty benefits to stand out
Sharon Goldman
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April 30, 2010
Using Sentiment Analysis to Measure Social Media Engagement
Laura Patterson
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April 29, 2010
Alienation of Customer Affection
Cindy Campbell
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April 29, 2010
Brand championships
Bill Brohaugh
-
April 29, 2010
THE Frustration of the Customer Experience Leader
Lior Arussy
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April 29, 2010
Net Promoter Score Methodology Is Popular But Has Many Vocal Critics
Christopher Myers
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April 28, 2010
Is this pizza pie sliced . . . or segmented?
Bill Brohaugh
-
April 27, 2010
Loyalty Trend of the Month
Kelly Hlavinka
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April 27, 2010
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