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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Customer Loyalty
Improving Customer Loyalty Through Data Minimization
Greg Kihlstrom
-
March 13, 2024
Here’s How to Fix a Customer Success Strategy
Guruprasad Pammi
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March 13, 2024
10 CX Lessons From Newsweek’s Best Retail Loyalty Programs
Jenn McMillen
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March 13, 2024
Uncover the incredible Impact on ROI of Harnessing Customer emotions
Colin Shaw
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March 12, 2024
Who can?
Nicholas Zeisler
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March 8, 2024
Harnessing the Power of Customer Feedback to Win Hearts and Cultivate Loyalty
Denyse Drummond-Dunn
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March 6, 2024
Turning A Bad Service Experience into a Positive Opportunity to Build Loyal for Your Brand
Michael Bradford
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March 4, 2024
How to Improve Customer Engagement: 7 Useful Tips
Thomas Griffin
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March 3, 2024
Hunger Games: The Commercial And CX Implications of Weight-Loss Drugs
Jenn McMillen
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February 28, 2024
Regeneration: A New Era of Business Strategy
Camille Nicita
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February 24, 2024
Mapping Measurement of Customer Lifetime Value to Financial Performance
Greg Kihlstrom
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February 23, 2024
My Curated And Recommended Reference List For EX, CX, Enterprise Culture, And Brand-Building Practitioners
Michael Lowenstein
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February 22, 2024
Building Customer Loyalty in Manufacturing Companies: The Role of Value Creators and Maintainers
Sam Klaidman
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February 20, 2024
How to Create Unbreakable Brand Loyalty through Emotional Connection
Colin Shaw
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February 20, 2024
The imperative of customer trust in 2024
Adrian Swinscoe
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February 20, 2024
How Sephora, Best Buy, Sephora And More Talk About Reward Program Changes
Jenn McMillen
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February 15, 2024
Why should salespeople focus on their customer’s business outcomes?
Bob Apollo
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February 15, 2024
From Transaction to Interaction: A New Era of Customer Success and Experience
Alyssa Opella
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February 13, 2024
EQ in Customer Service (10 Ways to Apply It)
Syed Balkhi
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February 13, 2024
Successful Software Monetization Requires a Customer-Centric Approach
Sheela Bilderback
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February 9, 2024
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