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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Engagement
Service and Support
Page 361
Service and Support
Using Your Pedestal
Doug Fleener
-
August 11, 2010
A customer service lesson from a JetBlue flight attendant
Cheryl Hanna
-
August 10, 2010
Four Simple Point On Which To Base Defusing Angry Customers – Our Premises
Robert Bacal
-
August 10, 2010
Building a Roadmap for the Buying Decision Process
Rhonda Basler
-
August 10, 2010
Hotel Mela cares about your every desire
Stan Phelps
-
August 10, 2010
Why do companies make it so hard to get through?
Sharon Drew Morgen
-
August 10, 2010
When #custserv (ice) is used as excuse to bludgeon and destroy. Fire The Customer
Robert Bacal
-
August 10, 2010
If the Culture Fits
Sharon Goldman
-
August 10, 2010
Customer Service “Visionaries” – The Blind Leading The Greedy
Robert Bacal
-
August 9, 2010
What makes a Good Convention?
Glenn Pasch
-
August 9, 2010
Building customer service for your eBay business
Cheryl Hanna
-
August 9, 2010
…and now for something completely different
Barry Dalton
-
August 9, 2010
How Customer-Centric Retailers Ask Deeper Questions
Brian Ross
-
August 9, 2010
Would You Pay More for Excellent Customer Service?
Jacob Morgan
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August 8, 2010
Purple Goldfish Video Podcast Episode 23 – Category Spotlight: Restaurants
Stan Phelps
-
August 8, 2010
Lean thinking applied to airports
Mitchell Goozé
-
August 7, 2010
Campus Advantage embraces the power of lagniappe
Stan Phelps
-
August 7, 2010
Are you asking your customers or people to do things that you would not be prepared to do yourself?
Adrian Swinscoe
-
August 7, 2010
Who Needs Customer Service Anyway?
Barry Dalton
-
August 6, 2010
Tweet talking the Hippo
Mark Holmgren
-
August 6, 2010
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