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Customer Engagement

The Top Twelve Customer Management Trends for 2011

William Band -

“Top of Mind” is B2B Marketing Schmaltz

Ardath Albee -

Customer Centric Hiring & Trust

Lynn Hunsaker -

Customer Centric Employee Engagement

Lynn Hunsaker -

Modeling and Flip It

Doug Fleener -

Understanding value

Patrick Lefler -

12 Inspiring Insights on B2B Sales and Marketing from 2010

Bob Apollo -

3 Mobile (Sales) Apps to Jump-start New Relationships.

Dan Waldschmidt -

6 Prediction Posts We Didn’t Write (And 1 We Did)

Jesse Noyes -

Customer Centric SWOT: Align Strategies to Customer Priorities

Lynn Hunsaker -

Your Adwords Campaign Needs Website Optimizer

Brian Pasch -

Ranking B2B Marketing Automation Vendors: Part 2

David Raab -

The Wonder of Fruit Cake

Alan Gregerman -

Purple Goldfish Video Podcast Episode 34 – Swanky

Stan Phelps -

Top 5 Brand Identity and Logo Changes in 2010

Rick Thompson -

Social Intranet – Unleash the power of Enterprise

Harish Kotadia -

What do re-stocking fees say about a retailer?

Cheryl Hanna -

Marketing for 2011: Five Critical Considerations for Success

Renay Picard -

2011 marketing predictions: The death of mass marketing has been greatly exaggerated

Simon Foster -

Blue Ocean Strategies – as reviewed by the Fearless Competitor

Jeff Ogden -
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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

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