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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 93
Customer Analytics
Seven Steps to Actionable Insight from Real-Time Multi-Channel Feedback Sources
Matti Airas
-
August 20, 2013
Netflix Uncovers Clue to Customer Preferences
Bryan Pearson
-
August 19, 2013
Trash talk: Why Big Data needs to focus its use case to succeed
Theo Priestley
-
August 18, 2013
Frontier marketing: creating touchpoints
Vijay Dandapani
-
August 17, 2013
Hadoop Simplified
Sandeep Raut
-
August 17, 2013
Escaping the Big Data Black Hole
Lorenzo Introna
-
August 16, 2013
WTF is a Data Scientist anyway ?
Theo Priestley
-
August 16, 2013
Framing Big Data Transcript
Joseph Dager
-
August 16, 2013
Without Context, Data is Meaningless
Danny Brown
-
August 15, 2013
Data Rich but Decision Making Poor? School Information System Essentials
Gail Staines
-
August 15, 2013
Big Data’s Side Effect: The Knowledge Drain
Diane Berry
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August 14, 2013
Now Intersecting: Corporate Customer-Centricity, The Explosion of Marketing Channels and Message Fragmentation, Big Data, and The Role of The...
Michael Lowenstein
-
August 13, 2013
Why Our User Experience Should Be Determined by Data
Danny Brown
-
August 13, 2013
How to Use Speech Analytics: Top Tips For Call Centre Adoption
Martin Hill-Wilson
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August 13, 2013
Framing Big Data, part 2 of 2
Joseph Dager
-
August 12, 2013
Big data has little value without big analytics
Daniel O'Sullivan
-
August 12, 2013
Advertising, Big Data and Persuasion
Mukesh Gupta
-
August 12, 2013
Working through others to drive customer-focused results
Patrick Gibbons
-
August 8, 2013
Making Your Winnings Last: Applying Governance to Interaction Analytics
Ryan Pellet
-
August 7, 2013
Nate-Silvering Small Data Leads to Internet Service Provider (ISP) industry insights
Bob Hayes
-
August 7, 2013
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Page 93 of 168
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