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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 91
Customer Analytics
What do your customers REALLY think of you?
Guy Arnold
-
September 24, 2013
Using Data to Prove Your Value
Curtis Bingham
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September 24, 2013
The Risk of Prejudice in Computerized Prediction
Eric Siegel
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September 24, 2013
Don’t Let a Bad Experience Harsh Your Customers’ Buzz
Bob Hayes
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September 23, 2013
The predictable consumer: 4 case studies
Steven Van Belleghem
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September 23, 2013
Some reflectations during #mkttour: Big data: Is it “awesome” or “creepy”?
Steven Van Belleghem
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September 19, 2013
Data In Balance – The Benefits Of Responsible Data Use
Jed Mole
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September 19, 2013
Do you have the Power to Predict?
Joseph Dager
-
September 18, 2013
Gaining Critical Insight to Grow Your Business
Curtis Bingham
-
September 17, 2013
The Text Analytics Space Heats Up With a Big Funding Round for Clarabridge
Jeff Zabin
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September 16, 2013
One man’s trash is another man’s veracity
Troy Powell
-
September 16, 2013
14 rules for data-driven, not data-deluded, marketing
Scott Brinker
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September 13, 2013
Relevance (Not Just Orange) is the New Black
Michael Hinshaw
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September 12, 2013
Socializing Big Data through BRPs
Larry Irons
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September 11, 2013
Upside Down Thinking
Mark Holmgren
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September 11, 2013
Interaction Analytics: Why CXOs Should Give A Damn
Martin Hill-Wilson
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September 10, 2013
Data Driven Customer Experience Engineering
Gary Angel
-
September 10, 2013
The Math Says Yes, But Human Behavior Says No
Paul Barsch
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September 10, 2013
The Power to Predict Who will..
Joseph Dager
-
September 9, 2013
Why Big Data for Sales fails
Donal Daly
-
September 8, 2013
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How to Measure and Improve Customer Experience Quality Using Six Sigma Methodology
Dhaval Sarvaiya
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April 23, 2024
Navigating Data Obstacles to Shift From Gossip to Genuine Customer Trust
Kathryn Murphy
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Bridging the Gap Between Marketing and Customer Experience
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April 23, 2024