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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 115
Customer Analytics
Customer Intelligence and Innovation
Gregory Yankelovich
-
May 1, 2012
Customer Intelligence vs Market Intelligence
Chip Bell
-
May 1, 2012
How Oracle Uses Big Data to Improve the Customer Experience
Bob Hayes
-
May 1, 2012
An analytics story problem: When will two trains collide?
Gary Cokins
-
April 30, 2012
From Mentions to Meaning: An Analytics Journey
Seth Grimes
-
April 29, 2012
Embrace Your Digital Shadow
Julie Baker
-
April 24, 2012
Marketing tech needs Don Draper to be more Cool, not just Critical
Bob Thompson
-
April 24, 2012
Please put the shower curtain inside the bathtub!
Gary Cokins
-
April 23, 2012
Macy’s Marketing Transformation: From “Mad Men” to “Math Men”
Bob Thompson
-
April 23, 2012
The Flavor of Foodie Relevance
Phaedra Hise
-
April 23, 2012
Mutualistic Marketing – The Loyalty Cuckoo
Mark Sage
-
April 21, 2012
5 Take-Aways From Day 1 #FCIF12
John Refford
-
April 19, 2012
Text analytics makes the most of consumer data.
Jodie Monger
-
April 18, 2012
Is big data an expensive distraction?
Andy Green
-
April 18, 2012
Toothpaste, toilet paper, white matter, and jam: Clues for better decision making
Brian Vellmure
-
April 17, 2012
Big Data has Big Implications for Customer Experience Management
Bob Hayes
-
April 17, 2012
Kaplan and Norton’s future vision of the Balanced Scorecard
Gary Cokins
-
April 17, 2012
B2B Email Benchmarks: Answers Vary Widely
David Raab
-
April 15, 2012
Exploring new frontiers of real time customer feedback
Brian Vellmure
-
April 13, 2012
Big Data for Asset Management Distribution
Ian J. Scott
-
April 13, 2012
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Page 115 of 167
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