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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 109
Customer Analytics
Is your company DRIP (data rich, insight poor)?
Leslie Pagel
-
October 12, 2012
Customer-Centric Companies, Rejoice! The Era Of Big Data Is Upon Us
Michael Hinshaw
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October 11, 2012
Counteracting Our Obsession with Speed
Paul Barsch
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October 11, 2012
What about customers that didn’t complain?
Patrick Gibbons
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October 8, 2012
The Power of Buyer Insight
Tony Zambito
-
October 8, 2012
Getting the Data to Tell Its Secrets : Thoughts from X Change
Gary Angel
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October 7, 2012
From Big Data to Big Decisions: Three Ways Analytics Can Improve the Retail Experience
Bob Thompson
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October 5, 2012
Is Your Data and Content Lacking Context?
Tony Zambito
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October 4, 2012
KXEN Packages Automated Predictive Models within Salesforce Apps
David Raab
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October 2, 2012
Three Primary Analytics Lessons Learned from 9/11
Paul Barsch
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October 2, 2012
The Story Does Not End with Big Data
Tony Zambito
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October 2, 2012
Taking Online Analytics to the Next Level, Part 2: Building Your Online Ecosystem
Roman Lenzen
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October 1, 2012
Thinking Agile : Thoughts from X Change
Gary Angel
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October 1, 2012
So what is prescriptive analytics?
Sandeep Raut
-
September 26, 2012
Big Data Analytics the Ultimate Solution for HR Woes?
Paul Barsch
-
September 24, 2012
Wanted: Data Processors; Responsibility Required
Bryan Pearson
-
September 24, 2012
Effective Measurement in a Multi-Channel World
Gary Angel
-
September 24, 2012
Big Data Provides Big Insights for U.S. Hospitals
Bob Hayes
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September 20, 2012
Predictive analytics – Don’t make this mistake
Leslie Pagel
-
September 18, 2012
Tracking customers in real time
Vijay Dandapani
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September 15, 2012
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