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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Content Type
Interview
Page 26
Interview
For Conversational Commerce, “Your Bot Needs to Understand Human Personality Better”
Seth Grimes
-
March 20, 2018
The role of voice in the future of customer experience – Interview with Gregg Johnson
Adrian Swinscoe
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March 14, 2018
Leveraging the Power of Collaboration for a Telecomms Customer Experience Implementation
Jeanne Bliss
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March 11, 2018
Doing good and the Brand Citizenship continuum – Interview with Anne Bahr Thompson
Adrian Swinscoe
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March 9, 2018
Workplace Analytics: How Using Data Can Optimize Your Workforce, Change Culture, And Make You A Better Leader
Jacob Morgan
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March 6, 2018
Defining the Chief Patient Experience Officer Role at Cedars-Sinai Hospital
Jeanne Bliss
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March 4, 2018
“Better Customer Journey Analytics are Critical” says Red Cross Loyalty Lead
Ernan Roman
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March 2, 2018
Blockchain marketing technology landscape grows 400%
Scott Brinker
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February 28, 2018
Putting Dan Pink’s Mastery, Autonomy & Purpose into practice — Interview with Jeremiah Smith
Adrian Swinscoe
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February 27, 2018
WEBCAST Sikorski’s Think Abouts – Your Unified Communications and Contact Center Strategic Plan
Laura Sikorski
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February 26, 2018
How to Create Power Moments That Rise Above The Rest with Dan Heath
Jeanne Bliss
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February 23, 2018
Customer success needs to be the responsibility of the entire organisation – Interview with Fred Shilmover
Adrian Swinscoe
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February 21, 2018
Use Data Science to Understand Customer Emotions and Decisions
Seth Grimes
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February 20, 2018
Ethics, technology and the impact of our decisions on customers and employees – Interview with Cennydd Bowles
Adrian Swinscoe
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February 16, 2018
Cisco’s Chief People Officer Returns To Discuss The Importance Of Being Hungry To Learn, How We Can Foster Risk...
Jacob Morgan
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February 14, 2018
How Leadership Impacts Customer Service and Experience at Samsung Electronics America
Jeanne Bliss
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February 13, 2018
New research: Empathy and solving buying problems
Brian Carroll
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February 13, 2018
How to map your Customer Journey to DELIGHT them like never before
Kushal Dev
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February 12, 2018
Remembering Diana Helfinstine and Her Commitment to Customer-Driven Growth at Essilor
Jeanne Bliss
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February 10, 2018
Designing Customer Journey Maps: An Interview with Kris LaFavor
Jim Tincher
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February 10, 2018
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Page 26 of 56
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