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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
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Blog
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What’s Your Purple Goldfish? An introduction
Stan Phelps
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July 31, 2011
Taking the air out of bnb?
Vijay Dandapani
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July 31, 2011
Strategic Roadmap for Digital Marketing in 2011: eBook for Marketing Execs
Akin Arikan
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July 31, 2011
Staples Misses an Opportunity to Retain Customers
Patricia Seybold
-
July 30, 2011
Two Google Adwords features worth testing for lead generation optimization: Call Metrics and Remarketing.
Paul Mosenson
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July 30, 2011
It’s a new world for pharma sales reps
Janet Spirer
-
July 30, 2011
Hunters and farmers – it’s time to change sales strategy
Richard Ruff
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July 30, 2011
Google Adwords Click To Call Numbers Energize Mobile Ads
Brian Pasch
-
July 29, 2011
Segmentation for the Nation
Robert Lesser
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July 29, 2011
How to defend against upstarts in your industry
Matt Heinz
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July 29, 2011
Customer service for Web users?
Cheryl Hanna
-
July 29, 2011
Your Brand’s Surprising Subconscious Effect on Customers
Colin Shaw
-
July 29, 2011
Are Sales People Being Left Out of the Social Media Revolution?
Jennifer Lawrence
-
July 29, 2011
What can marketing automation do for you? #MITX
Scott Brinker
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July 29, 2011
Personal Clout vs. Company Clout
Alan See
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July 29, 2011
Managing Fast Growing Businesses: The Planning Process
Laurence Ainsworth
-
July 29, 2011
Know your Customer, Know Yourself
Joshua Horwitz
-
July 29, 2011
Using Customer Insights to Drive Customer Value
Renay Picard
-
July 29, 2011
Four Steps to Convince CEOs that Demand Generation Should be a Marketing, Not a Sales, Function
Brian Carroll
-
July 29, 2011
Should You Train Top Producers
Jeb Brooks
-
July 29, 2011
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